MaiSoin, easy home care for all!

MaiSoin’s mission is to provide each patient with an easy and pleasant digital health journey. The Ivorian social enterprise offers a web and mobile platform that simplifies contact between patients and health professionals while collecting data to improve decision-making and the effectiveness of public health interventions. Being part of the NHA program was an opportunity for the startup to be in contact with professionals who are passionate about health issues and can help them achieve their goals.

Please introduce yourself


My name is Dédé Zeinabou Cissé, co-founder and CEO of MaiSoin. I am a specialist in public health, health unit management and health policy.

What is the story behind your startup?

My partner, Mario Romero, and I have a combined 15 years of experience working with international NGOs in implementing community-based public health projects. We met while working in Chad on the world’s largest active epidemiological surveillance program for Guinea worm eradication. 

From our different experiences, we learned that often small changes can positively influence access to health care for populations. Thus, we have become passionate about concrete and modern solutions that allow better access to health care for the population.

Who are your target customers ?

Today, to consult a health professional in Abidjan, it is common to wait two hours in the waiting room of a private clinic. In public institutions, the wait is even longer. This is due to the fact that the majority of health facilities in the city refuse to give patients specific appointments. The medical secretaries simply tell the patients the time slot during which the healthcare professional is present at the clinic.

The patient comes to the clinic and consultations are held in order of arrival. The existing system creates long waits and discourages many people from attending health centers. With MaiSoin, we target people who need to see a healthcare professional in Abidjan without having to waste time in a waiting room.

What are your challenges?

Currently our biggest challenge is to increase the awareness of our existing solutions so that people who need our services know that we exist.

What is your vision for your startup? What does success look like?

We consider ourselves successful if we can increase the number of people accessing the preventive health services they need: whether at home, online or in the clinic. Our vision is to reduce existing barriers to improve access to health for populations.

Why did you apply for NHA? Why NHA and not another accelerator?

Next Health Accelerator presented itself to us as an interesting opportunity to be in contact with professionals who are passionate about the same things we are and want to help us achieve our goals. So it was an easy decision for us.

What were your expectations, and how was your experience with the program so far?

Having participated in other programs, we were certain that we wanted to join an acceleration program that adapts to the needs of the startups that participate and, above all, that has flexibility in terms of interactions and interventions.

Have you met someone who inspires you since participating in NHA?

The program was punctuated by several great meetings, both with founders of other startups and with the NHA team.

What significant progress have you made in your business since joining NHA?

Joining the NHA program allowed us to refine our market research and reorient our strategy. We were also able to add a brand new service to our offer.

If you could change one thing in the world, what would it be?

I would like to see anyone in need of medical attention have access to the quality care they need immediately, and that never again does a woman die in childbirth due to lack of care or inadequate management, leaving behind an orphaned baby. 

Next Health Accelerator alum Rocket Health completes $5M Series A

When Ugandan startup Rocket Health joined Next Health Accelerator (NHA) in March 2021, it was looking to increase its sexual and reproductive health service offering, expand geographically, continually enhance provider quality, become investor ready, and identify investment partners. Rocket Health was an ambitious and focused startup striving to increase its health and wellness impact, which is what attracted Next Health Accelerator to the company.

Launched in 2012, Rocket Health operates a 24/7 telehealth consultation, sample collection, and medicine delivery service that began in Uganda but is now poised to expand across East Africa. Of particular importance is its ability to offer convenient access to quality and reliable sexual and reproductive health (SRH) services, tests, and medicines in a discreet manner aligned with patient preferences.  Co-founder and Director of Pharmacy Services at Rocket Health, Hope Achiro explained, “We applied for the NHA program because we wanted to see growth, especially in our sexual and reproductive health service offering, which is what NHA specifically focuses on and (so far) it’s really been exciting. We’ve learned a lot.”

Rocket Health

Rocket Health’s STI/UTI screenings are the most ordered laboratory services, and family planning items (specifically emergency contraception and condoms) are the most ordered pharmacy items.  In its first four months in NHA, Rocket Health conducted over 1,100 SRH teleconsultations, completed over 2,100 SRH laboratory services, and provided over 350 SRH pharmacy products, demonstrating the demand for such services and the potential impact of Rocket Health on sexual and reproductive health across the continent.

Upon selecting Rocket Health to participate in the Next Health Accelerator, co-founders Senam Beheton and Lindsey Simmonds saw early potential. Senam said, “I was particularly impressed by their focus and clear understanding of what they wanted to accomplish in terms of growth for Rocket Health. They equally knew what they wanted from NHA and that was very helpful.” Lindsey continued, “In terms of Sexual and Reproductive Health, we particularly wanted to support the atypical way in which Rocket Health increased access, giving their clients more agency and more confidentiality through telemedicine.”

The bilingual (English and French) Next Health Accelerator recruits female/co-led African startups innovating in the health tech space with a focus on sexual and reproductive health. NHA provides business fundamentals, bespoke support, international mentorship, seed funding and value chain access.

Having started their fundraising campaign while participating in the NHA program, Rocket Health requested introductions to investors as well assistance with investment readiness aspects. The NHA team was able to develop an extensive investors’ mapping, a few soft introductions, and work with the Rocket Health team to improve its deck and fund parts of its ambitious expansion and growth 樂威壯 plan.

“We are so proud of the Rocket Health team for pulling off this fundraising with investors such as Creadev, Grenfell Holdings and LoftyInc Capital Management, and closing the round with $5 million in such a short time” said Awa Sarr, NHA Manager.

Reflecting on his experience at NHA, Dr. Davis Musinguzi, co-founder, and CEO of Rocket Health, says that he received “great constructive feedback on gaps and opportunities to scale the business and      deep engagement to get to the next level.” Dr. Musinguzi and team plan to spend the next two years scaling across East Africa and pursuing growth opportunities in West Africa in the long term. As it does for all its alumni, NHA will be there to provide support along the journey.

Meet Rocket Health, the Ugandan startup disrupting healthcare in Africa

Founded by Dr. Davis Musinguzi, Dr. John Mark Bwanika, Dr. William Lubega, and Ms. Hope Achiro, Rocket Health is an Uganda-based startup that aims to disrupt healthcare in Africa. The startup responds to the problems of remoteness of health facilities, long waiting lines, low doctor-to-patient ratios and the lack of access to credible health information and quality health care services.

Rocket Health offers convenient distance doctor consultations, lab sample pickups, testing, and pharmacy prescription deliveries. Their telemedicine call center proposes remote support to the population on sexual & reproductive health (SRH) issues along with an SRH focused self-servicing online e-Shop for easy access and last mile delivery to commonly stigmatizing SRH services like condoms, emergency contraception, HIV self-testing etc in a private and confidential environment.

In this interview with Hope Achiro, we will explore what makes Rocket Health unique, their challenges and experience at Next Health Accelerator.

Would you please introduce yourself?

My name is Hope Fortunate Achiro, and I’m the director of pharmacy services at Rocket Health.

What is the story behind Rocket Health?

We started Rocket Health to address access issues. The doctor-patient ratio in Uganda now stands at one to twenty-five thousand. That means so many people cannot access quality health care, and it’s not only the doctors. The pharmacists and the pharmacy services or the laboratory services are also really difficult for most people to come by. And if they do, there are long waiting lines in the traditional settings. 

We started Rocket Health to address access issues and provide these services conveniently to our clients. With Rocket Health, people can talk to the doctor anytime, anywhere through our 24/7 contact center. We can also send a lab team to our clients to pick up lab samples, deliver medicines, and link them up with other services that they may require.

Who are your target customers, and what problem are you solving?

Our target population is divided into various segments. We have the urban population, who have access to a mobile phone or internet, and can contact us directly. We also offer our services to the rural population through our network of partners. The rural population needs them more because the doctor-patient ratio is much higher and access issues are even more critical in this market segment.

What are your challenges?

When we started Rocket Health, our main challenge was the adoption of telemedicine. People were so used to getting medical care by walking into a hospital, and they felt like there were no other choices. Nowadays, we have seen increased adoption, and our challenge is how to scale up this model that has done so well in Kampala, in the Greater Kampala, and metropolitan area. We want to scale our model up throughout the country and in Kenya and even Nigeria, where we already had a registered legal presence.

What is your vision for your startup? What does success look like?

Like the name says, our vision is to Rocket Health in Africa. We would like to see Rocket Health expand from the capital of Uganda throughout the nation and then into Kenya and Nigeria, where we already had a registered presence.

Why did you apply for NHA? Why NHA and not another accelerator?

We applied for the Next Health Accelerator program because we wanted to see growth, especially in sexual and reproductive health services offering, and the Next Health Accelerator was specifically focusing on that威而鋼 .

What were your expectations, and how was your experience with the program so far?

We expected to see how we could scale the Rocket Health model. So far, it has been exciting. We’ve learned a lot from industry leaders, from entrepreneurs who are trailblazers ahead of us, and from the other program participants. Our expectation has been met because we’ve been able to interact as a business and even develop scale-up plans.

Have you met someone who inspires you since participating in NHA?

Yes, we met so many people who have inspired us. I’ll single out Senam Beheton. He has been instrumental in helping us look into our business and ask ourselves the questions that needed to be asked. He has also been instrumental in helping us develop our scale-up plans.

What significant progress have you made in your business since joining NHA?

We have been able to meet one of our expectations, which is to develop scale-up plans. We had also been able to define our reproductive health services offering clearly, and reach out to more clients as a result.

If you could change one thing in the world, what would it be?

I’d like to see the dreams of little ones being respected and make them feel that their dreams are valid, and together, as a global community, we would support them to fulfill these dreams. I believe the world would be a better place if the dreams of the little ones were supported.

Do you have any last comments or advice you would like to share with your fellow entrepreneurs?

To fellow entrepreneurs, at Rocket Health, we have a slogan. We say that we do the hard stuff. This is because we have quickly realized that startups are hard. They are messy, and there is no proper rule book. It’s complex, but if we keep doing the hard stuff, we will be the success stories for tomorrow.